Our Service

Clarity. For each of your concerns.

Unser Service

„We support our customers with perfect service in sourcing, logistics and at P.O.S. For consumers, we are available through our service centres and we handle the extensive technical customer service for resellers.“

  • Information Portal, App and Asset Management System
  • Telephone hotlines for customers
  • Personal consultation through our service team
  • Spare and replacement parts service
  • Technical customer service
Unser Service


High product quality, first-class service and a competent team - these enables an economically attractive offering to the market. Our fulfilment covers sourcing up to the aftermarket service, directly at the user site. Thus, we create the necessary scope for the focus of our customers‘ interests: Sales.

In the company headquarters of the Steinbach Group, we operate a service centre with a telephone hotline, technical support and spare parts distributions. In the event of uncertainty or complaints, the user contacts us directly and receives support as fast as possible - for maximum user safety and customer satisfaction.

Unser Service